Refund policy

At CTK, we take pride in the quality of our products. Please read our refund policy below:

No Refunds

We do not offer refunds on purchases unless the item is proven to be defective by the manufacturer.

Defective Items

If you believe your product is defective:

  • Contact us within 3 days of receiving the item

  • Provide clear photos or videos showing the issue

  • If approved by the manufacturer, a refund or replacement will be issued

Non-Defective Items

Returns, exchanges, or refunds are not accepted for reasons such as change of mind, incorrect order, or customer misuse.